Returns & Exchanges

At Paramedic Shop, we stand behind the quality of our medical supplies and gear. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Place the items in their original, unopened packaging, ensuring all tags and instructional manuals are included to qualify for a full refund.

3

Ship the Items

Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing